Frequently Asked Remodeling Questions

Q: Why should you select a contractor that is fully insured and a member of The National Association of the Remodeling Industry (NARI)?

A: NARI is the largest organization in the country fully dedicated to improving professionalism among remodeling contractors. A NARI member has pledged to uphold the Association's strict Code of Ethics and observes high standards of honesty, integrity and responsibility in the conduct of business.

Dale Contant, is a strong advocate of professionalism in remodeling and has proven his leadership roles in and far beyond the Greater Atlanta NARI chapter. He has been serving as a NARI National officer since 2013 and is currently the 2017 – 2018 Chairman of the Board.

You will choose a NARI member if you value your home and want the work on it to be conducted in a professional manner by craftsmen dedicated to keeping themselves at the top of their game. For more information on remodeling for homeowners, check www.nariatlanta.org and www.nari.org/atlantadesignbuild/.

Q: Do you have liability insurance and workman's compensation?

A: Yes. We are fully bonded and insured! You will receive a copy with your name as the certificate holder at the start of your job. As general contractor, all subcontractor work is covered under our insurance.

Q: What is "design/build?"

A: Design/build is a term used to describe a service that incorporates a high-quality, professional design with high-quality professional construction.

Q: What is the design/construction process?

A: We have four easy steps to "Transforming Homes and Enriching Lives"

  • Step 1 is an initial Consultation including discussions, a conceptual drawing, "ballpark" budget and site field measurements.
  • Step 2 is the Professional Service Agreement (PSA), which includes design and estimating phases. During the design phase we provide specific CAD depictions of your project. The estimating phase is where, based on the drawings, we will provide you with an Estimate Summary Detail (ESD) costing of your job.
  • Step 3 is the construction contract. This provides an overview of your project along with the payment schedule details.
  • Step 4 is the actual construction phase, where the plans, ESD, and the Construction Contract provide our staff with the details needed to transform your home and enrich your life.

Q: How much does the initial consultation cost?

A: There is no charge for the initial consultation stated in Step 1 above.

Q: May we contact your former clients?

A: We will be happy to provide you with a list of former clients and the type of project we have completed for them. All customers listed have agreed to let us use them as a reference and invite your call.

Q: What do your former clients say about your workmanship?

A: Click here to review comments from our clients. These comments were gathered by GuildQuality, an independent, third-party survey company.